Guidelines for using the NetFirm CS Ideas Community

This is a valuable way to interact with our Development team
Take advantage of this opportunity to help make this partnership of listening and feedback a success.

Be yourself. The name of your profile should identify your first name and your firm name. Example: John - Parnes, Velano, Martinez CPA.

Follow the Code of Conduct
Use this forum only to make suggestions. This is not a place for Support or social networking. We will remove posts that do not meet the Code of Conduct (see below). Participation in this community is a privilege, not a right. Protect it. Note: If you'd like to participate in a social network that is specific to the accounting industry, please consider joining the ARNE Community, which is available through our website (

Take advantage of voting!
You have the ability to vote, Up or Down, any suggestion within the NetFirm CS Ideas Community. Use your votes to increase the visibility of the suggestions that are most important to you.

Take responsibility for your Ideas Community
While the Development team will moderate and provide feedback from time to time, the majority of activity will come from you and other NetFirm CS users in the following form.

1. Adding ideas
2. Flagging ideas that do not meet the Code of Conduct
3. Avoiding duplicate idea entry or flagging duplicates for consolidation
4. Voting to support suggestions that are important
5. If possible, building a consensus in the community

Succeed by consensus
Make your case for why a suggestion would be helpful. Build support among the user community to get votes and build your reputation as a professional contributor to product development.

Keep your expectations reasonable
Please understand that we want your feedback because we care about your firm's needs and because we want to serve you by implementing the most relevant features. We work diligently to provide new features, product stability, performance improvements, and general enhancements. This is a delicate balancing act so please understand that sometimes even great ideas have to wait. Please know that we are listening and that sometimes there are good reasons for us to decide not to implement popular ideas. We will do our best to incorporate your feedback and deliver the best possible set of features with each release.

About the NetFirm CS Ideas Community
The NetFirm CS Ideas Community is a place for Thomson Reuters software users and Thomson Reuters staff to constructively build the foundation for tomorrow's software and services. This is a moderated environment geared toward professional software design. Come with your ideas, votes, and comments and participate at whatever level you are comfortable with. As partners, we can continue to enhance the software you use on a daily basis to make your firm more productive. We will sit down with you as your technology partner and listen. From time to time we will provide feedback about ideas that are submitted and let you know how we plan to incorporate your feedback into future product enhancements. Mostly, we will listen to the community and see which ideas are most important to you based on your votes and your comments.

Code of Conduct
Be professional. As a professional, moderated forum that is built around a specific purpose you should treat this forum like a business environment. This is a place to constructively build upon the tools you have come to trust - not a place to complain.

Obey the rules. Participation in this community is a privilege. Avoid the following:
* Insults directed toward another member of the community or toward Thomson Reuters staff
* Foul language or implied foul language
* Typing in all caps ("shouting" in the online world)
* Posts that are off topic or belong in a different forum

Be clear. Here are some tips for writing a successful suggestion:
* Search to see if the idea already exists so that you can concentrate votes
* Take the time to use proper punctuation and spelling
* Keep the title of your idea short and to the point
* Try not to combine multiple suggestions into one idea
* Be specific about the context and processes that your suggestion would improve

Enjoy the opportunity to play a role in the future of the software you use everyday.

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